At sportsplus, your privacy matters as much as your experience on the platform. This Privacy Policy explains exactly what personal information we collect, how we use it, who we share it with, and what choices you have as a Filipino player registered with us.
When you register and use sportsplus, we collect certain personal information that is necessary to operate your account and deliver a safe, enjoyable platform experience for Filipino players. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number — all provided by you during the registration process. We also collect financial details such as your preferred payment method, deposit and withdrawal records denominated in Philippine pesos, and transaction history associated with your account. During the identity verification process required under our platform's Know Your Customer (KYC) obligations, you may be asked to submit a copy of a government-issued Philippine ID, a selfie, or proof of address documentation. Additionally, we automatically collect technical data when you access the platform — this includes your IP address, device type, browser version, operating system, and session activity logs used to maintain platform security and detect fraudulent behaviour.
We do not collect sensitive personal information beyond what is strictly required for account verification, regulatory compliance, and the delivery of our services. All data you provide is used solely for the purposes described in this Privacy Policy and will not be sold to third parties for commercial marketing without your explicit consent. If you contact our support team, the content of your messages and any attachments may be retained as part of our customer service records. You have the right to request a copy of all personal data we hold about you at any time by reaching out through the contact details available on the platform.
The personal data we collect from Filipino players is used primarily to create and manage your sportsplus account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our platform's compliance requirements. We use your contact details to send you important account notifications — such as deposit confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy — which are considered essential service communications. Your transaction history and gameplay data may be analysed internally to improve platform performance, personalise your experience, and identify any unusual patterns that could indicate fraud, money laundering, or other prohibited activity. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you about new bonuses, sports events coverage, or special offers available on the platform. We may also use aggregated, anonymised data derived from player activity for internal analytics and reporting purposes, but this data cannot be used to identify you individually. Your information will never be used to make automated decisions that produce significant legal effects on you without human review. All use of your data is carried out in accordance with the applicable data privacy laws of the Philippines, including the Data Privacy Act of 2012.
sportsplus does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform — including payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their contracted services. All such third parties are contractually required to protect your data, use it only for the agreed purpose, and comply with applicable Philippine data protection standards. In cases where we are legally obligated to do so — for example, in response to a valid court order, government request, or regulatory inquiry under Philippine law — we may be required to disclose certain account information to the relevant authorities. If a merger, acquisition, or restructuring of the sportsplus business occurs, your data may be transferred to the successor entity, and you will be notified in advance of any material change in how your information is handled. We will always strive to give you prior notice and, where applicable, the opportunity to object before your data is shared in any new or unexpected way. For any questions about third-party data sharing arrangements, you are welcome to contact our support team through the platform.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and the sportsplus platform is encrypted using industry-standard protocols, and our servers are protected by firewalls and continuous monitoring systems. Sensitive data such as payment credentials and identity documents are stored in encrypted form and access is restricted to authorised personnel on a strict need-to-know basis. We conduct regular internal security reviews and work with qualified professionals to identify and address potential vulnerabilities in our systems. Your data is stored for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations — after which it is securely deleted or anonymised. While we do everything within our power to safeguard your information, no online platform can guarantee absolute security, and you acknowledge this inherent risk when using any internet-based service. If you suspect any unauthorised access to your sportsplus account, you should change your password immediately and notify our support team without delay.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights over the personal data that sportsplus holds about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of all personal information we process about you, as well as the right to have inaccurate or outdated data corrected without undue delay. You may request the deletion of your personal data in circumstances where it is no longer necessary for the purpose it was collected, subject to our legal and regulatory retention obligations. You also have the right to object to the processing of your data for direct marketing purposes — if you have previously opted in to promotional communications, you can withdraw that consent at any time. Where we process your data based on your consent, you may withdraw that consent without affecting the lawfulness of processing that occurred before the withdrawal. To exercise any of these rights, please contact our support team through the details provided on the platform, and we will respond to your request within the timeframes prescribed by applicable law. We will never penalise you for exercising your privacy rights, and exercising these rights will not affect the availability of our services to you as a registered player on sportsplus.
sportsplus reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine regulations, or improvements to our platform and services. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account, and the updated policy will be published at this page with a revised effective date. Your continued use of sportsplus following the publication of any update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your information. If you disagree with any update, you should discontinue use of the platform and contact us to request account closure. Older versions of this policy are not retained publicly, but you may request a summary of material changes by contacting our support team. For related information about how your data intersects with platform rules, please also review our Terms and Conditions and our Responsible Gaming page.
If you have any questions about how sportsplus handles your personal data, our FAQ page covers common concerns from Filipino players. You can also review our Terms and Conditions for the full picture of your rights and obligations. Ready to join the platform? Register your account and start enjoying sports events, casino-style games, and PHP-native bonuses built for the Philippines.